REDUCING THE DISRUPTION CAUSED TO YOUR FACILITY
With our team’s vast experience in the health care sector and the delicate environment they are working in, they understand the timely manner that emergency plumbing and planned maintenance call outs need to be resolved in. We pride ourselves on our highly professional yet courteous customer service team who aim to take the stress out of reactive calls as well as planned maintenance. We are invested in multiple touch points to make sure our customers are regularly updated and informed throughout the booking to job completion. Simply contact Brazier Property Services to find out more.
NIGHT OR DAY, WE'RE HERE TO HELP
Our helpdesk operatives have vast technical knowledge of the industry, in particular HVAC services, allowing them to support our engineers in all areas of heating, plumbing and air conditioning. With the aim of getting things right first time, deployment of the correct skill set is paramount. By working with the industry's professionals, we achieve first fix rates of 90%.
Operating round the clock 365 days a year across Essex and East Anglia ensures that customers are supported when they need it most, with the personal touch of a helpdesk operative, ensuring you, the customer, is safe and compliant 24/7.
BESPOKE SOLUTIONS TO MATCH YOUR NEEDS
Avoiding the 'one-size-fits-all' approach, we strive to exceed our client’s individual requirements with tailored service packages that meet the needs of their businesses. The team at Brazier Property Services goes the extra mile for every client, allocating a personal account manager who will be on hand as a familiar and consistent point of contact. The account manager will personalise their offering to meet expectations, schedules and budgets, taking a proactive approach to fulfilling any requirements to give our customers confidence and peace of mind that their business premises or residents are met with minimal disruption.
OPEN 24 HOURS
FULLY TRAINED STAFF